Async
July 7, 2025

What Is Asynchronous Work? The Ultimate Guide to Going Async

I've watched too many engineering teams burn out from meeting fatigue. Daily standups that drag on, "quick syncs" that interfere with deep work, and the constant ping of Slack messages that demand immediate responses. If you're leading a distributed team, you've probably felt this too.

Asynchronous work isn't just a buzzword. It's a fundamental shift in how we collaborate, especially for teams spread across time zones. When done right, it gives you long blocks of focused uninterrupted work you want while maintaining the collaboration and alignment your team needs.

The numbers don't lie. Companies like Doist ($100M+ revenue), Gumroad ($22M revenue, $10M profit), and Buffer have built thriving businesses on asynchronous communication. They've proven that you don't need everyone online simultaneously to ship great products.

But here's the thing: transitioning to asynchronous work isn't just about getting on Slack and calling it a day. It requires intentional process changes, the right tools, and most importantly, a cultural shift from synchronous thinking to async-first mindsets.

So in this article, I'll walk you through the strategies, tools, and frameworks that successful teams use to master async work.

Asynchronous Work vs. Synchronous Work

Asynchronous work means team members contribute to projects without needing to be online simultaneously. Communication happens through written messages, documented decisions, and shared artifacts that are accessible over time. Think pull requests, design specs in Figma, or detailed project briefs.

Synchronous work requires real-time interaction. Everyone needs to be present, whether that's a Zoom call, pair programming session, or standing around a whiteboard. The collaboration happens in the moment.

Asynchronous Work vs. Synchronous Work

Top Benefits of Asynchronous Work

1. Enhanced Focus and Deep Work: The most immediate benefit you'll notice is the return of uninterrupted coding time. When your team isn't context-switching between meetings every 30 minutes, they can tackle complex problems that require sustained concentration.

I've seen backend engineers solve architecture challenges in a few hours of morning focus time that would have taken days of fragmented afternoon sessions. Asynchronous work protects these golden hours by batching communication into dedicated review periods.

2. Flexibility and Autonomy: Asynchronous work means your night-owl developer can push code at 11 PM, while your early bird can review it at 6 AM. Both contribute when they're most productive, without forcing anyone into a schedule that impededes their productivity.

This flexibility becomes critical when you're hiring globally. Your best Android developer might be in Eastern Europe, your designer in South America, and your product manager in San Francisco. Asynchronous work makes this distributed talent accessible without requiring anyone to work odd hours.

3. Reduced Zoom Fatigue: Meeting fatigue is real, especially for engineers who prefer written communication over video calls. Asynchronous work reduces meeting overhead by making most discussions happen in context, directly in code reviews, design files, or project documentation.

How to Transition to Asynchronous Work

Step 1: Start Small with a Pilot Project

Don't attempt to flip your entire organization overnight. I've seen teams try this and fail spectacularly. Instead, choose a project, maybe a feature that involves 3-4 people across different time zones.

Buffer took this approach when testing their 4-day work week, starting with a one-month trial before expanding. When they experimented with asynchronous work in Q4 2024, they canceled recurring meetings for specific projects rather than company-wide.

For your pilot, try eliminating daily standups for one sprint. Replace them with async updates in your project management tool. Team members post their progress, blockers, and next steps in writing. You'll quickly identify what works and what needs refinement.

Step 2: Set Clear Expectations & Response Times

Asynchronous work doesn't mean "respond whenever you feel like it." Clear expectations prevent anxiety and keep projects moving.

Establish response time guidelines based on urgency:

  • Critical production issues: 2 hours maximum
  • Code review feedback: 24 hours for initial review
  • Design feedback: 48 hours for comprehensive critique
  • Project planning input: 72 hours for strategic decisions

These timelines give people breathing room while maintaining project momentum. Use tools like Quely to set specific feedback windows around Jira tickets, ensuring everyone knows when input is expected.

Step 3: Invest in the Right Communication Tools

Your tool stack becomes critical in asynchronous work. Each tool should serve a specific purpose:

Slack or Discord: Quick updates, social connection, urgent communications

Jira or Linear: Task management, project tracking, sprint planning

Notion or Confluence: Documentation, project briefs, team handbooks

Figma: Design collaboration, visual feedback, prototyping

Quely: Async discussions around specific tickets

Loom: Screen recordings for complex explanations

The key is establishing clear protocols. Your team might use Slack for daily updates, Quely for structured feedback sessions, and Notion for detailed project specifications. When everyone knows which tool serves which purpose, communication becomes more efficient.

Step 4: Build a Culture of Documentation

This is where most teams struggle. Synchronous teams often rely on tribal knowledge, information trapped in people's heads or scattered across random Slack threads. Asynchronous work demands that knowledge be accessible and searchable.

Start with a handbook in Notion or Confluence. Include:

  • Onboarding checklists for new team members
  • Architecture decisions with reasoning documented
  • API documentation that stays current
  • Deployment procedures that anyone can follow
  • Meeting summaries when sync sessions do occur

Encourage "memo-first" thinking. Before scheduling a meeting, ask if the discussion could happen asynchronously through a detailed written proposal. You'd be surprised how often the answer is yes.

Step 5: Foster Trust and Autonomy

Asynchronous work only works with high trust. Micromanagement becomes impossible when people work different hours, which is actually a feature, not a bug.

Focus on outcomes rather than activity. Judge your developers by the quality of their code, not the hours they're online. Give people the freedom to structure their day around their peak productivity times.

One designer I worked with did their best creative work between 10 PM and 2 AM, then handled feedback and meetings the following afternoon. Their output improved dramatically once we stopped forcing them into a 9-5 schedule.

Step 6: Maintain Human Connection (Sync Touchpoints)

Asynchronous work doesn't mean never talking to your teammates. Strategic synchronous moments become more valuable, not less.

Buffer maintained monthly 1:1s during their async experiments. These conversations focused on career development, goal alignment, and relationship building—things that benefit from real-time interaction.

Consider preserving:

  • Weekly team retrospectives for process improvement
  • Monthly all-hands for company updates and culture
  • Quarterly planning sessions for strategic alignment
  • Impromptu pair programming when complex debugging is needed

Tools That Power Asynchronous Collaboration

The modern async work stack isn't just about tools. It's about understanding how our brains handle information. Most development teams now work across multiple time zones, and the key to success is in choosing tools that match how we naturally think and process information. Here are some leading tools for async work and how they use psychology to improve team performance

1. Slack has evolved beyond basic messaging into what researchers call "ambient awareness", staying connected to your team without constant checking.¹ The secret is in simple channel naming that matches how we naturally think. Top async work teams use clear prefixes like #decision-, #update-, and #social- to help brains process information faster.

2. Notion is the "external brain" for async work teams. Its AI-powered templates learn from how your team communicates, then automatically organize information to match your thinking patterns.

3. Jira's value is beyond project tracking. It's the psychological satisfaction we get from marking tasks as complete. This feeling of progress becomes is more important in async work. Research shows that miscommunication was a top concern for 25% of remote managers in 2024, but teams using automated status updates report significantly less project anxiety.

4. Quely takes Jira's async work potential even further by solving a critical psychology problem: context switching. Instead of work discussions getting buried in chat threads, Quely centralizes conversations around specific work items. Its AI-powered estimation feature adapts to different team members' experience levels, reducing the cognitive load of project planning. The upvoting and resolution features create psychological closure. Team members can mark discussions as "done," providing the same satisfaction as completing tasks.

4. Loom solves the empathy problem in async work. Screen recordings include tone, pace, and visual cues that text misses, creating what researchers call "presence bleed," where async communication feels more personal and immediate.³

Examples of Companies that Have Mastered Async Work

These companies prove async work isn't just possible, it's profitable. Here's how they built successful businesses around asynchronous collaboration.

1. How Doist Built a $100M Business with Async Work

Doist has operated as a remote-first, async work company since its founding. CEO Amir Salihefendic made asynchronous communication the default, not the backup plan.

Source

Their async work approach delivers measurable results:

  • 87% reduction in meetings - from 40+ hours weekly to under 5 hours
  • Global hiring without timezone constraints - talent from 35+ countries
  • 6+ hours of daily deep work per team member
  • Written-first decision making using Twist (their own async communication tool)

The psychology behind their success: written communication forces clearer thinking. When you can't interrupt or rush someone, ideas become more thoughtful.

Their async work stack: Twist for communication, Todoist for task management, and Notion for documentation, proving that a minimalist tool selection beats feature bloat.

2. Gumroad's Async Work Transformation: From Near-Failure to $22M Revenue

Sahil Lavingia rebuilt Gumroad as an async-first company after nearly shutting down. His key insight: asynchronous collaboration leads to better decisions because people process information before responding.

Gumroad's async work practices include:

  • Memo-driven culture - every decision documented before discussion
  • Asynchronous code reviews that prioritize quality over speed
  • Documentation-heavy workflows that preserve institutional knowledge
  • Flexible schedules across 12 time zones without coordination overhead

The transformation metrics: $22 million revenue with $10 million profit, achieved with just 25 distributed team members—a 40% profit margin that traditional companies rarely achieve.

Their async work challenge: maintaining creativity and innovation without spontaneous brainstorming. Solution: structured "async innovation sessions" using Miro and Loom for idea sharing.

3. Buffer's Bold Async Work Transformation: Cancelling All Meetings

In 2024, Buffer took a comprehensive approach to async work by cancelling all recurring meetings company-wide. Their "Deep Work Quarter" experiment demonstrates how organizations can make decisive shifts toward asynchronous collaboration.

Source

Buffer's all-in async work approach:

  • Complete meeting elimination - removed every recurring group meeting from calendars
  • Monthly 1:1s only - focused on trust-building, performance, and goal alignment
  • Campsite as primary tool - structured async discussions with one topic per post
  • Ad-hoc meetings reserved for specific needs - unblocking, brainstorming, or urgent decisions only

The psychology behind the bold move: Director of Growth Marketing Simon Heaton explained that the reason for this is to move "from meetings as a key tool for collaboration to establishing asynchronous discussions as the primary tool going forward."

Their async work structure includes pinned posts for organization and a clear rule that meetings only happen when written communication isn't effective. This created what they call "efficient use of our time" while giving leaders and craftspeople more space for deep work.

The experiment's most interesting aspect: rather than gradual adoption, Buffer committed fully to async work principles, proving that dramatic organizational change is possible when leadership commits completely.

Lessons from These Async Work Success Stories

These companies reveal important patterns for async work implementation:

  • Choose fewer, connected tools - Having 3-5 tools that share information smoothly works better than 10 separate systems that don't communicate
  • Priority on clear writing - Since async work relies heavily on written communication, unclear messages create project delays and confusion
  • Track results, not hours worked - Buffer measures project completion and quality, not who's online when
  • Write everything down - All three companies document decisions so team members can understand context and reasoning later

Best Practices to Help You Succeed with Async Work

1. Use of Templates, Memos, and Shared Docs

Consistency accelerates asynchronous work. When everyone uses the same templates for project briefs, code reviews, and status updates, communication becomes more efficient and searchable.

Create templates for:

  • Project kickoff memos with context, goals, and success criteria
  • Weekly status updates with progress, blockers, and next steps
  • Technical design docs with problem statement, proposed solution, and alternatives considered
  • Code review checklists with security, performance, and maintainability criteria

2. Overcommunication and Transparency

In asynchronous work, err on the side of sharing too much rather than too little. Without spontaneous Slack check-ins and impromptu video calls, information needs to be deliberately shared.

Maintain transparency through:

  • Public-by-default channels where appropriate
  • Decision logs that explain the reasoning behind choices
  • Regular updates on project status and company direction
  • Open calendars so people know when colleagues are available

Conclusion

Async work delivers what every engineering leader wants: developers with 6+ hours of uninterrupted focus time, global talent without time zone constraints, and decisions that improve because people have time to think before responding.

Yet most teams fail at async work. Why? Because when critical decisions happen in Slack threads that get buried, when context dies with whoever was online that day, and when your best developers waste hours reconstructing conversations just to understand a simple task, async work becomes more painful than the meetings it replaced.

Quely was built for async work. It centralizes discussions around Jira work items and keeps them tied tp the tickets, uses AI to surface blind spots before they become blockers, and gives you capacity planning that actually works across time zones. It's async work that scales.

Try Quely for your next sprint. Experience async work that actually works, where context never gets lost, estimation is smarter, and your team can focus on building instead of searching for information.